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Policies

The terms and privacy commitments that govern Shift Scan and every other product we ship.

Terms of Service

Last Updated: November 12, 2026

These Terms of Service (“Terms”) govern your use of the Shift Scan mobile app, web dashboard, and related services (together, the “Service”). By signing in to or using the Service you agree to these Terms. If you do not agree, do not use the Service.

1. Who We Are (Trader Information)

The Service is provided by Exactix Corporation (“Exactix”, “we”, “us”), a company organized in the State of Idaho, United States, acting as a trader in the course of its business.

Legal name: Exactix Corporation
Address: 120 S 100 W, Burley, ID 83318, United States
Phone: (208) 678-9204
Email: developer@exactixcorp.com
Website: exactixcorp.com

2. What the Service Is

Shift Scan is workforce software sold to businesses. It lets an organization’s workers record time, breaks, job and equipment activity, forms, signatures, photos, and work locations, and lets the organization review and export those records. The Service records and organizes this information; it does not calculate or issue pay, and it does not provide payroll, tax, legal, or safety advice.

3. Your Organization and These Terms

You use the Service because an employer or other organization (your “Organization”) has given you access. Your Organization has its own agreement with us, decides how the Service is configured, and controls the records created in it. If these Terms conflict with that agreement, that agreement governs as between us and your Organization. Questions about your hours, pay, corrections to your records, or your Organization’s workplace policies should go to your Organization.

4. Accounts

Accounts are created by your Organization’s administrator; you cannot create one yourself in the app. You must be legally able to work for your Organization and to enter into these Terms. Keep your sign-in details confidential, do not share your account, and tell your administrator promptly if you believe someone else has used it. You are responsible for activity under your account, including the accuracy of the time, forms, and signatures you submit.

5. Acceptable Use

You agree not to: (a) submit records you know to be false, or record time or activity for another person; (b) access data or accounts you are not authorized to access; (c) interfere with, probe, or bypass the Service’s security or device checks; (d) reverse engineer the Service or access it by automated means, except as the law allows; (e) upload unlawful, infringing, or malicious content; or (f) use the Service in violation of any law or of your Organization’s policies.

6. Location, Camera, and Device Permissions

Depending on how your Organization has configured the Service, the app may collect your device’s location while you are clocked in, including in the background, and may use the camera, photos, and notifications. Location collection stops when you clock out. You control these permissions in your device settings, but turning them off may prevent parts of the Service from working or may be reported to your Organization. How this information is handled is described in our Privacy Policy.

7. Your Content and Records

Records you create in the Service (such as timecards, forms, signatures, and photos) are created on behalf of your Organization, which controls them. You grant us the rights needed to host, process, and transmit that content in order to run the Service. Because these are employment and timekeeping records, your Organization may be legally required to keep them for several years, and they may be retained after you stop using the Service. Requests to access, correct, or delete your records should be directed to your Organization; we will assist it as required by law.

8. Fees

The app is free to download and contains no in-app purchases or advertising. Fees for the Service are paid by your Organization under its agreement with us. Your mobile carrier’s data charges may apply.

9. Availability, Offline Use, and Updates

The app can record activity while offline and sends it when a connection returns; records are not final until they reach our servers. We work to keep the Service available but do not promise uninterrupted or error-free operation. We may update, change, or discontinue features, and some updates may be required to keep using the Service.

10. Intellectual Property

The Service and its software, design, and trademarks belong to Exactix and its licensors. Your right to install and use the app is set out in our End User License Agreement, which forms part of these Terms.

11. Third-Party Services

The Service relies on third-party providers (for example app stores, cloud hosting, mapping, and push-notification services). Your use of an app store is also subject to that store’s terms. Apple and Google are not parties to these Terms and are not responsible for the Service or its support.

12. Suspension and Termination

Your access ends when your Organization removes it or its agreement with us ends. We may suspend or end access if you breach these Terms, if required by law, or to protect the Service or other users. You may stop using the Service at any time by signing out and deleting the app. Sections that by their nature should survive termination will survive.

13. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT RECORDS IN THE SERVICE ARE COMPLETE OR ACCURATE, OR THAT USING THE SERVICE WILL SATISFY ANY WAGE, HOUR, TAX, OR SAFETY LAW; THAT RESPONSIBILITY REMAINS WITH YOUR ORGANIZATION.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, EXACTIX AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST WAGES, PROFITS, OR DATA, ARISING FROM YOUR USE OF THE SERVICE, AND OUR TOTAL LIABILITY TO YOU WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US$100). NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED BY LAW, OR ANY RIGHTS YOU HAVE UNDER MANDATORY CONSUMER-PROTECTION OR EMPLOYMENT LAW WHERE YOU LIVE.

15. Governing Law and Disputes

These Terms are governed by the laws of the State of Idaho, without regard to its conflict-of-laws rules, and disputes will be brought in the state or federal courts located in or serving Cassia County, Idaho. If you use the Service as a consumer in a country whose law gives you the right to its protections or to sue in your local courts, this section does not take those rights away.

16. Changes to These Terms

We may update these Terms from time to time. We will post the updated version here with a new date and, for material changes, give notice in the app or through your Organization. Continuing to use the Service after the changes take effect means you accept them.

17. General

If any part of these Terms is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them as part of a merger, acquisition, or sale of assets. These Terms, the End User License Agreement, and the Privacy Policy are the entire agreement between you and us about the Service.

18. Contact and Complaints

For questions or complaints about the Service or these Terms, contact developer@exactixcorp.com, call (208) 678-9204, or write to Exactix Corporation, 120 S 100 W, Burley, ID 83318, United States.